Whitepapers
| "Who needs data governance?" June 2009 |
| "Data Quality Control – building a novelty detector" May 2009 |
| "Why nobody has data quality issues yet everybody seems to suffer" April 2009 |
| "Coaching for success" April 2009 |
| "How to write a technical paper" April 2009 |
| "Integration of Analytical CRM in Business Processes: an Application" April 2009 |
| "Data Quality Happyland: How To Get There?" March 2009 |
| "BI and Data Quality: challenges of secondary business processes" February 2009 |
| "Three key elements in a coaching contract" November 2008 |
| "Developing Competence in Clickstream Analysis" October 2005 |
| "The Importance of Focus for Generating Customer Value" September 2005 |
| "How non Data Quality can Cost Money" September 2005 |
| "Three Ways of Measuring Site Traffic" September 2005, London |
| Whitepaper: "Satisfaction And Profitability" Loyalty World Conference, Terrapinn, 14 October 2004, London |
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