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Knowledge Management
The new knowledge economy we have entered implies that organizational structures will rely more on information and less on hierarchies. The distinction between “inside” and “outside” the company will be replaced by functional cooperation between project members that are organized around competencies rather than departmental boundaries.
Good management is about bringing the right people together to achieve objectives. The manager’s task is to align talent, set performance objectives and enable progress. Allowing access to resources plays a major part in that. In today’s knowledge economy access to resources hinges in large part on access to knowledge. The manager is a process expert, assembling and steering a team of content experts. Of course the manager himself can be a content expert, too. But that is not his role as a manager.
Continuing Education
Productivity increase of knowledge workers will be the most important management challenge in the 21st century. In leading economies, knowledge workers are the vast majority of the workforce, and their proportion is still growing. The importance for the economy is only matched by non-profit work, which too consists largely of knowledge work.
Our knowledge becomes obsolete at an ever increasing speed. Therefore, continuing education together with access to rather than mastery of knowledge will become a driving force for corporations and economies that flourish. This, incidentally, is why companies can benefit from a constant influx of new knowledge. Either through new hires, or hired experts.
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